Privacy Policy
This Confidentiality and Cookies policy governs and informs you of the way in which Veesion SAS (a simplified joint-stock company, entered in the Nanterre Business Register under number RCS 838 664 274 00019, with head office at 42 Rue de Tauzia, 33800 Bordeaux, hereinafter referred to as “us/we” or “Veesion”) processes and protects the personal information that may identify you directly or indirectly (“Personal Data” or ‘Data”) as the Data controller and as the Data processor.
This Policy also informs you of the conditions for placing and using cookies on your electronic communications device when you browse our Website https://veesion.io/ (the “Website”).
Veesion attaches great importance to protecting and respecting private life and undertakes to comply with the provisions of Regulation 2016/79, known as the “GDPR”, Law No. 78-17 known as the “Data Protection Law” currently in force, and Directive 2002/58/EC known as the “e-Privacy [directive]” (hereinafter jointly referred to as the “Applicable Regulations”).
1. The Data we collect
1.1 When we act as the controller
Data collected when you interact with us
Collection source
Contact form on our Website: https://veesion.io/contact/; Requests for information or commercial media sent, for example, by e-mail to contact at veesion dot fr, by telephone, or via our social media (https://www.linkedin.com/company/veesionsas/); Applications for a position at Veesion via https://veesion.io/nous-recrutons/ and unsolicited applications sent by e-mail or via our social media.
Data categories
Surname, forename, e-mail address, telephone number, social media ID, company, profession, country, and CV where applicable.
Processing purposes
Fulfil your contacts requests; Manage our social media (including moderating comments on these); Studying and responding to applications.
Legal basis for processing
Our legitimate interest or your consent when this is required by the Applicable Regulations.
Data conservation period
We keep your Data until your contact request or application is processed and, at most, for a period of five (5) years after your last contact with us. Within the limits of the Applicable Regulations, Veesion may keep records and copies of all correspondence made with you, including this Personal Data.
Data collected relating to our (prospective) clients
Collection source
Pre-contractual and contractual relationship with our clients; Discussions with our (prospective) clients
Data categories
Surname, forename, profession, company, postal address, e-mail address, telephone number, and bank details where applicable.
Processing purposes
Manage our customer base and provide you with our Service; Manage our prospective clients; Provide information about and promote our Service, including by telephone marketing; Fulfil the requests for information from our (prospective) clients; Fulfil the requests for support from our clients; Manage disputes;
Legal basis for processing
Our contractual or pre-contractual relationship with our (prospective) clients, or our legitimate interest, or your consent, when this is required by the Applicable Regulations.
Data conservation period
We keep your Data for five (5) years after the end of the contractual relationship or, where applicable, five (5) years after your last contact with us.
Data collected on our suppliers, sub-contractors and partners
Collection source
Contractual relationship with our partners, suppliers and sub-contractors.
Data categories
Surname, forename, profession, company, postal address, e-mail address, telephone number, and bank details where applicable.
Processing purposes
Provide our Service; Manage the pre-contractual and contractual relationship with our partners, suppliers and sub-contractors; Manage disputes;
Legal basis for processing
Our contractual or pre-contractual relationship, or our legitimate interest, or your consent, when this is required by the Applicable Regulations.
Data conservation period
We keep your Data for five (5) years after the end of the contractual relationship or, where applicable, five (5) years after your last contact with us.
1.2 When we act as the processor, on behalf of our clients
Veesion has developed a solution based on artificial intelligence that allows for detecting behaviours that could potentially cause damage to people or property as well as for detecting people falling (our “Service”). Our Service is based solely on an algorithmic processing of movements and does not use facial recognition, client monitoring or identity registration. To find out more about our commitments, please go to the page https://veesion.io/nos-engagements/.
Our Service processes the Personal Data of our clients’ consumers, through movement detection, on behalf of and on the sole instruction of our clients (the controllers). When we supply our Service to our clients, the latter act as the controllers for your Personal Data used by our Service, whereas we are the processors.
As the controllers, our clients are solely responsible for providing you with information on the processing of your Personal Data and on exercising your rights. If you have any questions relating to exercising your rights, we recommend you read the confidentiality policy for the controller concerned.
As the processor, Veesion assists its clients in analysing the Data processing performed via the Service, and in displaying an initial level of information in the locations where our Service is implemented.
2. Cookies and trackers
A cookie is a small text file comprised of letters and figures, saved in a dedicated space on your device when you visit a Website. The aim of these cookies is, in particular, to allow you to browse effectively between the pages on the Website https://veesion.io/ and to remember your preferences in order to improve your user experience.
You can find information on how to manage cookies for each browser at the following addresses: Chrome, Mozilla Firefox, Apple Safari and Microsoft Internet Explorer.
Through the cookies and trackers on our Website, we collect your IP address, browser type, Internet provider and operating system.
The information collected through the cookies and tracers on our Website is kept for a maximum period of twenty-five (25) months.
2.1 VEESION cookies
Cookie name: _ga _gat _gid _gat_gtag_UA _196676977_1
Cookie type: Analytique (Google Analytics)
Function: These cookies collect information anonymously, including the number of visitors to the websites, their origin and the pages visited, in order to draw up reports and help us to improve the websites.
Cookie lifespan function: Session duration
Cookie name: _gcl_au
Cookie type: Advertising
Function: This cookie is the opening of the “Conversion Linker” function – it takes information from the advertising clicks and stored it in an opening cookie so that the conversions can be allocated outside of the destination page.
Cookie lifespan function: 90 days
Cookie name: pll_language
Cookie type: Functional
Function: This cookie serves to remember the language preferences.
Cookie lifespan function: 6 months
To find out more about cookies, you can go to the Commission Nationale de l’Informatique et des Libertés [French data protection agency] Website: http://www.cnil.fr/vos-libertes/vos- traces/les-cookies/.
3. The recipients of your data
Within Veesion, only strictly authorized personnel are called on to process your Data.
We are likely to share your Data with some of our processors, such as technical service providers for the functional requirements of the Website, analytical solution suppliers, in order to allow our site to be used correctly and to improve its performance, as well as advertising service providers. We are also likely to share your Data with our advisors (such as lawyers) within the framework of managing any disputes and litigation.
In particular, as of this date, Veesion calls on the following processors:
Processor: Salesforce
Data category: Data on our (prospective) clients
Processing purpose: Customer management (CRM service provider)
Processor: Google Workspace(G Suite)
Data category: Data on our (prospective) clients, Data on applicants and people who contact us.
Processing purpose: E-mails, file sharing, office and collaboration tools; hosting our Data
Processor: OVHCloud
Data category: Data on applicants and people who contact us, Data collected by our Cookies
Processing purpose: Hosting our Website
Processor: Amazon Web Services and Microsoft Azure
Data category Data on our (prospective) clients, Data on applicants and people who contact us
Processing purpose: Hosting our Data
Processor: Grafana
Data category: Data on our (prospective) clients
Processing purpose: Creation of dashboards and analytical charts
Processor: Tableau Software
Data category: Data on our (prospective) clients
Processing purpose: Data viewing software
Processor: Slack
Data category: Data on our (prospective) clients
Processing purpose: Internal messaging service provider
Furthermore, your Data may be provided to any authority legally authorized to know it or to any other third party to which we are obliged to give access to your Data. In this case, Veesion shall not be liable for the conditions under which the staff of these authorities have access to and use your Data.
4. Transfer of your Data
We process and keep your Data in the European Economic Area.
When we call on some of our processors, we are likely to transfer your data to third countries; in this case, these transfers are framed by suitable guarantees under the sense of Article 46 of the GDPR, in particular, where applicable, by the new European Commission standard contractual clauses ((EU) 2021/914).
5. How do we ensure your data is secure?
In accordance with the Applicable Regulations, we implement all the appropriate technical and organizational security measures to protect your Personal Data. In particular, we implement the following measures:
- Strict access control for administrators
- Services shown on the Internet reduced to the strict minimum, with implementation of a bastion
- Implementation of firewall rules limiting the network flows to those strictly necessary
- Annual infrastructure audit
- Incidents log held
- Data backed up in a different location from the database
- Review of every change, systematic automated tests
6. Your rights
6.1 When we act as the controller
When Veesion acts as the controller, you can exercise the following rights, within the limits set by the Applicable Regulations:
Right of access and post-mortem directives: You can ask Veesion to confirm that your Data is or isn’t processed, as well as for the provision of your Data held by us. You also have the right to set directives on the fate of your Data after your death;
Rectification, restriction and erasure: You can ask Veesion to rectify any of your Personal Data that is inaccurate, as well as to complete incomplete personal Data. You can also ask Veesion to restrict processing of or erase your Personal Data as soon as possible once Veesion no longer needs to keep it;
Objection and withdrawal of consent: You can object to your Data being processed on legitimate grounds. You can always, and without cost, object to receiving any marketing communication from us. You can also withdraw your consent when the processing of your data is based on this consent;
Portability: On request, Veesion will send you the Personal Data you have provided to us and, in as far as possible, will provide this Data directly to another controller of your choice, in a portable format if the processing is based on your consent or on a contract;
Complaint: You also have the right to lodge a complaint with a competent supervisory authority, such as the Commission Nationale de l’Informatique et des Libertés in France via the Website www.cnil.fr
If you have any questions regarding the Confidentiality Policy and to exercise your rights, please contact us at contact at veesion dot fr
The request must come directly from the person concerned, who must be able to prove their identity. A copy of your ID document may be requested, within the limits of the Applicable Regulations. Veesion will strive to follow up on your request as quickly as possible and, in any event, within the periods set out in the Applicable regulations.
6.2 When we act as the processor
When Veesion acts as the processor of your data, we will, with our clients, give you an initial level of information, but only our clients shall be responsible for informing you about exercising your rights and allowing you to exercise these.
To exercise data protection rights, we ask our clients’ consumers using our Service to make their requests directly of the appropriate client (the controller).
7. Entry into force
This Confidentiality Policy entered into force on 23 December 2021.
We may have to modify or update this Confidentiality Policy. We recommend you view this page regularly to find out any changes or updates made to our Confidentiality Policy.
If there is a substantial modification of the Confidentiality Policy, Veesion undertakes to inform the people concerned about this.